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The East Coast Main Line railway, which runs from London to Scotland, has been offering free wi-fi to its passengers – a service which has proved extremely popular. Rail operator National Express introduced the free service for all of its passengers (around 17.4 million passengers per year) in December last year, when it took over the franchise, and has since seen wi-fi usage more than triple, rising from around 30,000 per month to more than 100,000. Previously, wi-fi access was only complementary in First Class and standard class travellers had to pay £4.95 an hour access the internet.

Alan Hyde, head of communications at National Express East Coast, stated: “Anecdotally, major employers along the East Coast route tell us that the addition of wi-fi is another reason for them to switch from air to rail, as it is much easier for their employees to stay in touch and keep working while on the move.”