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Mobile technology facilitating the developing world

I’ve just stumbled across a really interesting article on the BBC News Technology site, which looks at how mobile technology is touching almost every aspect of the non-profit world in developing countries. Mobile phones and mobile services are facilitating human health care, nature and wildlife conservation, research and education.

The article really shows how developments in mobile technology are making a real difference to a lot of people’s lives in developing countries. And it’s really impressive to discover that the mobile phones which are being used to facilitate all of these new improvements are in fact around 7 years old - with text messaging being the only real way that people can communicate with each other - there are no data services of any kind.

Although many of us would have not considered it before, people in developing countries (even those living off just a couple of dollars or so a day) now have access to a mobile phone. Today, in Sub-Saharan Africa for example, 30% of the population own a mobile, equating to in excess of 300 million people and many more have access via the phones of their family and friends, shared phones or village phones.

This huge growth has mainly been a result of the successful recycling market and the development of cheap ‘$20′ phones. It is also part due to the efforts of forward-thinking mobile manufacturers, who have spent an increasing amount of time to understand what people living in these areas might want from a phone. The example given in the article to have emerged from this user-centric design focus are mobiles with flashlights, which assist people whose electricity supplies may not be very reliable.

Local entrepreneurs who have learnt how to fix mobile phones have set up their own services doing so, and have created a mini industry devoted to prolonging the lives of mobile phones.

All of these factors together have resulted in more phones being owned by more and more people, and working for longer. Which has meant that certain mobile services have been able to be put into place, making people’s lives easier and transforming development work.

Mobile phones are today providing a direct line of communication to farmers, doctors, patients, nurses, teachers and youth, and anyone else the non-profit community might seek to engage. Patients are being sent reminders to take their medicine, market prices are being sent to farmers, citizens are helped to help monitor elections, and activists are enabled to report human rights abuses.

A lesson to be learned for all of us lot then - when you inevitably upgrade your phone for the new iPhone GPS (or another latest smart phone) - don’t throw your old one away, recycle it. For the full article, visit http://news.bbc.co.uk/1/hi/technology/7502474.stm



iPhone 3G sales hit 1 million already
July 14, 2008, 3:04 pm
Filed under: Mostly Mobile, New Technology, News | Tags: , , , , , , ,

iPhone

It’s only been available for one weekend but already 1 million new iPhone’s have been sold. And, although the queues were not as long as those of the original release, figures show that despite this, the sales of iPhones were much quicker this time round (it took 74 days to sell the first 1 million original iPhones).

So, what a great start for the iPhone 3G. Especially considering that the new iPhone owners have already downloaded 10 million iPhone applications - which is even more impressive when you consider that there were only around 500 applications available at launch. These figures once again reinforce the belief that users don’t see the iPhone as just another phone - it is another whole platform.

What do you think of the iPhone 3G and the available apps? Let us know…



29% of young people have watched TV online

New research by the IPA has shown that almost a third of people between the age of 15 to 25 have watched TV via the internet. And around 18% of people aged between 25 and 64 (a very broad ‘old people’ category or what?!) had too.

The IPA Touchpoints report surveyed over 5,000 people and also looked at mobile behaviour. It was found that 30% of 15 to 24 year olds watch video clips on their phones, with 13% of all mobile users doing so.

Jim Marshall, chairman of the IPA Media Futures Group, said, ” the young are still driving the take-up and use of digital media and new technology, however, the older age groups are also moving steadily towards greater adoption.” Personally, I would have thought that more than a third of 15 to 25 year olds would have watched TV online, but I suppose if this statistic was expressed as a number than a percentage it would seem greater.

Just as an extra update - overall broadband penetration now stands at 73% of all UK adults, with internet usage at an average of 45 minutes on weekdays and just over an hour at weekends.



Live video streaming direct from your mobile

Bored with Twitter? Fed up with Twinkle? Step it up a level and stream video direct from your mobile phone to the web using Qik!

The core idea is that you download a small application onto your phone, sign up to qik.com and then simply stream whatever you fancy direct to the Internet. Videos can be watched live or at a later date via qik.com.

To make it happen you’ll need a pretty modern phone though. Windows Mobile and iPhone support has just been added to Symbian OS, covering many modern handsets, but still leaving many needing an upgrade (like myself).  Qik also advise that you get yourself an unlimited data plan.  I imagine this is a wise step.  Qik is probably the sort of app that would ruin someone on pay-as-you-go fairly swiftly.

Right now it all seems pretty fresh.  The website looks sparkly and web 2.0 enough, but the videos seem to show people dipping their toes into the service.  There are lots of short clips of people videoing their computers / desks / the ceiling etc..!

The functionality is all there, however, and well layered. There isn’t that feeling of being overwhelmed that you sometimes get when confronted with just too much functionality. Most of this is through the clever use of tabs and a well laid out, crisp design.

It has all the syndication features you’d expect from a descent app. You can access user’s video feeds via RSS.  You can even make Qik update your Twitter feed every time you post a video!

Fresh from securing $3 million in funding, Qik seems to be securing it’s status as the market leader in live video streaming direct from mobile phones.  It will be interesting to see how the service grows and blossoms as it moves beyond the early-adopter phase.

PS: Benn can I have an iPhone please so I can play with Qik?



Nokia has bought Plazes

Nokia has bought Plazes for an undisclosed amount. Plazes is a German location-aware social network site,  which basically lets users know where their friends are.

As discussed at mashup*’s Being Digital last week, location is a really hot topic right now, with everyone in the industry having a go at creating a location/mobile/social network mashup (although most do seem to be getting it all wrong!) and this will no doubt increase even further with the iPhone 3G. Predictions can easily be made that whoever is able to master this and create a useful service with an easy to use interface - and most importantly, of course, monetises this - is going to reap in the rewards. Nokia’s acquisition shows that they too are on the path to creating a location-aware service.

While many users are looking forward to use location based services, it appears that many aren’t keen to expose their location and trade in their privacy, and this will inevitably raise concerns for the success of these services. Apparently, Plazes’ CEO Felix Petersen was caught somewhere else than he was supposed to be - and I’m sure many of us wouldn’t like to be put in the situation where our partner/friends/family/colleagues can see where we are all the time. Think about that sneaky ’sick’ day at work when you have tickets to an event that you can’t just can’t miss! Or when you want a quiet, relaxing night in at home, so you tell your friend that you can’t babysit because you are going out. Or when you tell your partner you have to work late, but you go out with your friends instead. (By the way, I don’t do any of these things…they are just examples…)

Whatever users think about location-aware services, they are definitely something that we are going to be hearing a lot more about over the rest of 08.



Being Digital

On Tuesday I spent the day at the Being Digital Mashup conference. It was a really interesting and insightful day - although there were way too many pitches crammed into the programme.

For those of you that didn’t attend, I’ve put together a summary of the key predictions from the event, outlining what is going to happen within digital marketing over the next 5 years:

  • Media fragmentation and the decline of mass audiences will continue as there will be constant shifts in the way consumers live their lives, but this should be seen as a positive instead of a negative. After all, ad spend can be reduced through advertising to smaller fragmented audiences, as there is less money wasted on irrelevant audiences. Advertisers will need to create innovative and targeted ‘marketing pieces’ for their consumers, reaching them via their niche channels.
  • Although it is often thought that young people watch less TV than they used to, research shows that there has been a 10% increase in the time that 16-24 year olds spend watching TV each day (since 1997 their daily viewing has increased from 1.61 hours to 1.77) and this is likely to remain constant.
  • The penetration of mobile internet is currently at 30%, but with continued promotion from the iPhone and other key players in the mobile industry, this is going to see huge growth.
  • Most sites will have an element of social networking or online community in the near future, as consumers continue to want this functionality.
  • Online shopping is not going to take over or replace offline retail. Research has proven that consumers like being able to use a combination of online, store and call centre when shopping, and when given this option to shop across multiple channels, consumers exhibit a higher degree of loyalty – their average relationship ‘lifetime’ with the brand is 2 ½ times greater which is very valuable. As a result, the future will see online and retail work hand-in-hand.

However, the two areas that I think are going to have the greatest significance over the next five years are branded content and location. Predictions for these topics are:

  • Branded content is going to be huge over the next five years and brands are likely to benefit hugely from being associated with entertaining or relevant content, as indicated by Nigel Conway from Nestle. Their annual advertising budget currently stands at around £5bn, of which £3.5bn is spent on TV advertising. However, Nigel believes that in 7 years time, this £3.5bn will be spent on branded content. Research has shown that branded content is the most popular of all advertising formats, with 67% of all consumers finding it acceptable or valuable.
  • Location is going to play a major part over the next few years, as GPS and mobile internet become more widespread. We all know how to find things on a map if we have the postcode, and with GPS we will all know where people are located - but the key question is how do marketers use this data to add real value to consumers? Many companies are trying to create 3D search interfaces and immersive environments for consumers but at the moment they are too expensive and very difficult to develop, and despite all efforts the interfaces are really hard to use.

My prediction is that whoever can create a user friendly, and ultimately useful and valuable location mashup for consumers will be much much richer in the next five years.



Gartner believes social networks should not be ignored

A new press release from Gartner has advised retailers not to ignore the increased consumer traffic that social networks are generating.

“Until recently, retailers considered social networks relevant only for the youth market, meaning that many have largely ignored them,” said Hung LeHong, research vice president at Gartner. “However, as social networks expand to embrace ever-wider demographic groups, retailers need to ensure that they have a position on them.”

Gartner has created a list of the top 10 things retailers should know about social networks and what action to take. Key points that I think are particularly important for retailers are:

  • Social networks can be a huge source of consumer data - as with store loyalty cards, consumers are often willing to give up a little privacy in exchange for a valued service or discount.
  • Retailers should focus their social network activity on content produced by members - if a social network provides corporations too many capabilities in interacting with members, there is a risk that members will leave the network. The aim should be to create a forum or application that will create value for other members while promoting the organisation’s brand.
  • Social networks are coming to mobile - the ability to access social networks from mobile phones is being promoted by the wireless carriers. This could be used in really innovative ways, and the article gives the example of  offering a limited time, in-store-only promotion that could be broadcast to friends to drive more traffic to the physical store.

The article, ‘Gartner Says Social Networks Are Attracting Too Much Traffic for Retailers to Ignore: Analysts Highlight 10 Things Retailers Should Know About Social Networks, and What to Do’ can be viewed at http://www.gartner.com/it/page.jsp?id=660409



One Flash player to rule them all

A great article over at Venture Beat talking about Adobe’s plans to develop an Open Standards Flash Player for use across all digital media channels. This is a great development as by dropping certain license fees it ensures greater take up, which makes it easier to deliver brand experiences coherently across media channels. Shame there is still no news of a decent Flash player on the iPhone but I guess we can live in hope.

“Just in case you think Adobe’s Flash Player (which powers YouTube and an enormous number of other sites) isn’t ubiquitous enough, Adobe is pushing for even greater adoption from developers and designers. Through an initiative the company is calling the Open Screen Project, Adobe will lift a number of restrictions on Flash in the hopes creating even greater usage, especially on web-enabled devices.”

Read the full article here.



Google news now available for iPhone

News for all you iPhone users out there:  Google News is now available for iPhone and iPod Touch, and it looks really nice (as you can see in the image)

To reach it from your device, you can either:

- Go to www.google.com, click on the “more” tab and follow the link to Google News
- Go to www.google.com and do a search, then click on the News link at the top of the screen
- Go directly to Google News at news.google.com in your browser



Reddit River for mobiles

 redditriver.png

A lighter version of Reddit has been created by a young coder called Peteris Krumins.  Reddit River is “3 times as light (in size)” which makes it great for mobiles. It is also able to automatically discover mobile versions of stories posted on Reddit, which will effectively save you some precious MBs.

It is likely that Reddit will create their own mobile version within the next few weeks, but Peteris has been applauded for his efforts! Reddit River has been tried and tested, and it works as advertised - it’s really fast and surprisingly good at discovering mobile versions of stories.