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YouTube is evolving…

YouTube is about to get clever with the addition of video annotations. These are a new way to add interactive elements to your videos. Add background information, create stories with multiple possible endings or link to related content. You control what they say, where they appear, when and for how long.

The possibilities are endless, and could open up a whole new set of opportunities for viral marketing. Check out the instructional video, or check out the example below:



Closing the stable door after the horse has bolted?

Once arguably the best-known “social networking” site in the UK, even before the term social-network was widely used, Friends Reunited recently been redesigned to give it a new “contemporary” feel. According to Airlock, the London-based agency responsible for the facelift, there has been a “dramatic” improvement in activity since the launch. But is it all too little too late?

It is interesting reading the history of Friends Reunited to see just how dramatic the rise of the school-friend catch-up site was. Launched officially in July 2000, by the end of the year it had 3,000 members, a number that had increased to 2.5 million a year later. By 2005, Friends Reunited had been the centre of a TV show (The curse of Friends Reunited), resulted in libel payouts and attracted 15 million of us to the site. Looking back, it seems crazy how a site that demanded payment to actually contact anyone could become so popular.

When ITV bought the site at the end of 2005, there was every reason to believe that the site would continue to grow in popularity. Facebook was, at the time, a high school network, only opening up to key companies in 2006. However many of the features which have come to define modern social networking sites, including the ability to make friends and communicate with these friends for free, were not a part of Friends Reunited. It seems that over the next year or two social networks moved on whilst Friends Reunited stood very much still.

My experience of the new Friends Reunited site was generally positive, albeit this was when I recently deleted my profile (having not been able to unsubscribe from emails without logging into my profile, I thought that having gone to the effort of figuring out my username and password that I may as well just go the whole hog and delete my entire profile). The new design is very much in the “web 2.0” mould; stripes, gradient-background titles, uncluttered.

The new features also go some of the way towards replicating the key features of modern social networks. It seems that it is now possible to join up with friends, and all monetary barriers have been removed (it’s free!). From the new-look homepage it looks like there’s a news feed feature and more of a focus on sharing pictures.

But do people need another social network? I personally don’t know a single person who uses Friends Reunited regularly, and this is going to be a huge barrier to wanting to use the site. Whereas most people I know do use Facebook. Now I don’t even like Facebook (I’ll save that for another day) but I think the key thing here is that if I do want to contact one of my friends, Facebook is currently the place to do it – simply because of the number of people who do use it.

I think another problem with Friends Reunited is that it’s lost much of the original purpose and focus. The original idea was simple – log in and find out what your friends are doing. Right now I’ve been there and done that. I don’t actually care anymore what everyone from school is up to; and the people I am vaguely interested in are all on Facebook.

In place of the focus of the original site, Friends Reunited now offers an expanded set of features, including Genealogy (Genes Reunited of course!) and dating.

So has the horse already bolted? Alexa traffic graphs seem to suggest that interest in Friends Reunited did increase markedly after the new launch (June 2008), although shown over a ten month period traffic is still definitely decreasing.

Compare this traffic with Facebook and Bebo and you start to get the impression that the founders of Friends Reunited got a good deal, and maybe ITV should have kept their money in their pocket! (Hint: Friends Reunited is the blue line that runs at a parallel to, and infinitesimal above, the x axis).

It will be interesting to see if the redesign can have a long term impact on Friends Reunited, or if the horse really has well and truly bolted.



Will rules on domain names be relaxed?

This Thursday, the internet’s regulators will vote and ultimately decide whether the strict rules on top level domain names, such as .com or .uk, can finally be relaxed.

If the plans are agreed, it will have a huge impact on the address system, as companies will be allowed to turn their brands into domain names. The Internet Corporation for Assigned Names and Numbers (Icann) oversees the domain name system and has been working towards opening up net addresses for the last three years. They have said that any string of letters will be allowed to be registered as a domain, but there will be an independent arbitration process for people with grounds for objection (who hopefully won’t treat every possibility with rejection as they did .xxx - although I’m guessing they are going to). However, hundreds of new domain names are expected to be created by the end of the year, rising to thousands in the future.

While there are clear reasons as to why these plans have come about:  a) the Internet has changed so much since the original address system was established that this system is dated; and b) existing domains are running out; I can’t really see many existing brands and companies actually using them. Maybe in the future once a few others have tried and tested the new domains they will start to catch on, but to start with I think most brands will stick with what they’ve got. After all, brands know that consumers are familiar with their current addresses and that their consumers know exactly where to find them. For example, if I want to visit a site for a brand, say Nokia, the chances are I’ll type in nokia.com and that’s where the site will be. I don’t want to have to start guessing at nokia.nok, mobile.nokia or nokia.nokia (which looks stupid anyway!). Also, changing domain names to turn your brand into a domain will have implications for your SEO. Well established and search engine friendly sites are not going to benefit from starting from scratch - especially taking into account Google’s 6 month sandbox period.

However for some sites, I think the .brand domain will work really well - .ebay is a domain that it’s suggested will be introduced and this make a lot of sense for them. Individual store owners/sellers could then have their own address at .ebay, so for example, my clothes range could be on sale at laurawear.ebay. This system would also work well for other huge sites that have individual pages or subdomains - Facebook members could each have their own address at .facebook.

Another interested point is that the plan would also allow for the new domain names to be internationalised, and so could be written in scripts for Asian and Arabic languages. And again, like most things these days, it will all come down to money in the end. Icann are still working through how much the application fee to register a domain name will be, but it is expected to be at least several thousand dollars. And, in cases where there is a dispute over a domain, there will be an auction and it will go to the highest bidder.

I guess we’ll just have to await the outcome on Thursday to find out whether the rules are relaxed, but hopefully they will be because it will be interesting to see how brands react to the new possibilities.



Nokia has bought Plazes

Nokia has bought Plazes for an undisclosed amount. Plazes is a German location-aware social network site,  which basically lets users know where their friends are.

As discussed at mashup*’s Being Digital last week, location is a really hot topic right now, with everyone in the industry having a go at creating a location/mobile/social network mashup (although most do seem to be getting it all wrong!) and this will no doubt increase even further with the iPhone 3G. Predictions can easily be made that whoever is able to master this and create a useful service with an easy to use interface - and most importantly, of course, monetises this - is going to reap in the rewards. Nokia’s acquisition shows that they too are on the path to creating a location-aware service.

While many users are looking forward to use location based services, it appears that many aren’t keen to expose their location and trade in their privacy, and this will inevitably raise concerns for the success of these services. Apparently, Plazes’ CEO Felix Petersen was caught somewhere else than he was supposed to be - and I’m sure many of us wouldn’t like to be put in the situation where our partner/friends/family/colleagues can see where we are all the time. Think about that sneaky ’sick’ day at work when you have tickets to an event that you can’t just can’t miss! Or when you want a quiet, relaxing night in at home, so you tell your friend that you can’t babysit because you are going out. Or when you tell your partner you have to work late, but you go out with your friends instead. (By the way, I don’t do any of these things…they are just examples…)

Whatever users think about location-aware services, they are definitely something that we are going to be hearing a lot more about over the rest of 08.



LinkedIn raises $53m funding

LinkedIn, the social network for business and professional networking has just raised $53m of new funding from investors, taking its total funding raised to over $80m.  Bain Capital Ventures led their latest round of funding giving investors a 5% stake.

Venture capitalists now value LinkedIn at $1bn, which following on from Facebook’s recent $15bn valuation, once again shows the confidence that VC’s have in social networking sites.

LinkedIn now has 23 million members worldwide with around 1.2 million new members joining every month. They plan to use their new funds to add features to the site and expand their service in other languages.



New Facebook song signature

Part of the big overhaul coming to Facebook is going to see a wealth of new functionality. Some of this is already trickling through - you may have noticed the very basic chat function on there.

Now you can also have your music added to your message signatures so everyone can see what you are listening too - and even click through to listen themselves. It’s a nice interaction with FoxyTunes - which is one of the best Firefox extensions ever. Not tested if it ties in with Last FM. I love it when technology starts to ‘connect the dots’ like this as it enriches dialog between consumers and makes a richer environment for digital marketing at large.

facebook message with song signature

- Loving the tune? Facebook message with song signature

While on the subject of Firefox, why not help them set a new world record for most software downloads in a day. At the time of writing this, there are still 11 hours to go and currently the UK is third in the world, just behind Canada and way off the US (of course). Interestingly, the UK has delivered more downloads than Russia, Brazil and China!

Firefox download day world record attempt

- Firefox download day world record attempt

Firefox’s true aim is to step up from number two to number one in the browser market, but their current 10-15% of market share is dwarfed by Microsoft’s Internet Explorer at 80-85%. Slowly people are seeing the light and making the switch but Microsoft’s monopoly deal with PC manufacturers means that a huge percentage of users still us the browser that came with their PC. Which sucks for us digital marketing people as Internet Explorer, particularly IE7 is a pile of horse sh*t and requires additional resources to deliver the same display as Firefox.



Being Digital

On Tuesday I spent the day at the Being Digital Mashup conference. It was a really interesting and insightful day - although there were way too many pitches crammed into the programme.

For those of you that didn’t attend, I’ve put together a summary of the key predictions from the event, outlining what is going to happen within digital marketing over the next 5 years:

  • Media fragmentation and the decline of mass audiences will continue as there will be constant shifts in the way consumers live their lives, but this should be seen as a positive instead of a negative. After all, ad spend can be reduced through advertising to smaller fragmented audiences, as there is less money wasted on irrelevant audiences. Advertisers will need to create innovative and targeted ‘marketing pieces’ for their consumers, reaching them via their niche channels.
  • Although it is often thought that young people watch less TV than they used to, research shows that there has been a 10% increase in the time that 16-24 year olds spend watching TV each day (since 1997 their daily viewing has increased from 1.61 hours to 1.77) and this is likely to remain constant.
  • The penetration of mobile internet is currently at 30%, but with continued promotion from the iPhone and other key players in the mobile industry, this is going to see huge growth.
  • Most sites will have an element of social networking or online community in the near future, as consumers continue to want this functionality.
  • Online shopping is not going to take over or replace offline retail. Research has proven that consumers like being able to use a combination of online, store and call centre when shopping, and when given this option to shop across multiple channels, consumers exhibit a higher degree of loyalty – their average relationship ‘lifetime’ with the brand is 2 ½ times greater which is very valuable. As a result, the future will see online and retail work hand-in-hand.

However, the two areas that I think are going to have the greatest significance over the next five years are branded content and location. Predictions for these topics are:

  • Branded content is going to be huge over the next five years and brands are likely to benefit hugely from being associated with entertaining or relevant content, as indicated by Nigel Conway from Nestle. Their annual advertising budget currently stands at around £5bn, of which £3.5bn is spent on TV advertising. However, Nigel believes that in 7 years time, this £3.5bn will be spent on branded content. Research has shown that branded content is the most popular of all advertising formats, with 67% of all consumers finding it acceptable or valuable.
  • Location is going to play a major part over the next few years, as GPS and mobile internet become more widespread. We all know how to find things on a map if we have the postcode, and with GPS we will all know where people are located - but the key question is how do marketers use this data to add real value to consumers? Many companies are trying to create 3D search interfaces and immersive environments for consumers but at the moment they are too expensive and very difficult to develop, and despite all efforts the interfaces are really hard to use.

My prediction is that whoever can create a user friendly, and ultimately useful and valuable location mashup for consumers will be much much richer in the next five years.



June 2008 Events

The team and I will be at various events this month, including:

  • Facebook Developers Garage - 4th June
  • D&AD Presidency Lectures: Experimental Jetset - 5th June
  • Being Digital - 10th June
  • FUEL - 13th June
  • D&AD New Blood - 23rd June
  • Online Marketing & Media 08 - 24th/25th June
  • Plus, 20:20 Cricket at the Oval - 11th June

Let me know if you’ll be coming down to any - it’s always great to catch up!



Welcome to our new site!

As you can see, the countdown is finally over and our new website is now live! This is just the beta version, so there will be a lot more content and some really cool features coming soon!

Have a look at our new portfolio section, which shows you a selection of the projects that we have worked on - we now have client quotes and pulled out stats for all of our case studies. We also have API’s, social bookmarking and much more, so have a look around.

The most important thing for us though is the site’s new visual design and our new neoco branding. It’s very different, but its very ‘us’

Let us know what you think…



June’s Facebook Developers Garage

Both myself and Benn will be at June’s Facebook Developers Garage, next Wednesday 4th from 18.30. This month it’s going to cover: VOIP apps for Facebook, Facebook desktop apps and Facebook connect - as well as all the regular updates.

So come down and see us for the latest news on the platform and learn about the new apps to watch. Or if you can’t make it, get in touch and we’ll give you a lowdown.